Remember as a kid, having to wear that uncomfortable school uniform every single day? We were told when to sit, when to stand, when to eat, when to play, even when we were allowed to go to the toilet. Myriad rules to crush us into oppressive obedience! 


Now imagine a similar scenario in your workplace. Employees are given insultingly basic commands and training that even the most sheltered individual would have learned simply in the school of life. There’s a term for it: Workplace Infantilisation. Workers denied their agency and wisdom from experience in favour of child-like over-proceduralisation. And no, workplace infantilisation is not a term for child labour, pathological smuggling of employee’s children into the office, or a worker boasting an adult diaper fetish. 


Infantilisation in the workplace is basically when your boss treats you like a child. Explicit instructions for straightforward tasks, insinuating that you don’t have the common sense to figure it out. They make rules for things that well-adjusted adults don’t need rules for (like you’re not allowed to masturbate on someone else's desk.) Well duh. You use your own desk; we’re not animals! 


But is workplace infantilisation genuinely happening on a significant scale? Or is it merely a vent for worker frustrations over the minutiae of bureaucratic tape?


On our deep dive into workplace infantilisation, we weren’t convinced either way. Sometimes uniforms are required in order to identify yourself as an employee in client-facing scenarios. Sometimes, you are required to be in a particular spot preventing you from ducking off to the toilet whenever you want. But sometimes, there exist baffling scenarios where rules and guidelines serve no other purpose than to keep HR staff employed. 


Some people claim that signs of workplace infantilisation include strict work hours, timed breaks, performance evaluations and having to ask for time off. How dare you want me to be at work at a certain time and do my job properly! And it’s beyond insulting that I am required to submit a holiday leave request and not just take off to Fiji whenever I bloody feel like it. Stop treating me like a child!


While these examples do seem a bit stretched to be considered infantilisation, other management practices do cross a line. Like the dreaded dress code. Sure, if you’re in a job that requires specific clothing and footwear for safety, we get it. No arseless chaps - understood.


Perhaps you’re in a job where you face the public, we get that you need to look respectable. Make sure the arseless chaps are clean - gotcha. 


But what if you work in a call centre or a warehouse and literally no one sees you? Is there really a need to have explicit rules for what you can and can’t wear? And if someone does wear arseless chaps, clean or not, maybe it’s the hiring policy, not the dress code policy, that needs to be reviewed here. 


What about working from home? With so many people working remotely now, managers need to get a handle on how to lead people without micromanaging and making them feel Big Brother is watching. 


So where is the line between infantilisation and the practicalities of running a business? From our perspective, specific work hours, deadlines and performance evaluations are all pretty normal expectations for a workplace. 


While finding concrete data to prove the prevalence of infantilisation is inherently tricky, anecdotes and potential symptoms abound. However, is this simply an outcry against annoying workplace policies, or a sign of an actual, prevalent issue? We’re trying to differentiate genuine infantilisation from the simple need for standard procedures and rules within an organisation. 


And assuming there is an element of truth to these claims of workplace infantilisation, what’s causing it? Perhaps in an increasingly litigious society, it's all about risk aversion. Avoid all potential lawsuits by laying out explicit rules for everything, and inadvertently treating everyone like an idiot.


While debate might continue on the prevalence and severity of workplace infantilisation, we think the key is striking a balance between maintaining professionalism in the workplace and still respecting the autonomy and maturity of the employees. 


At the end of the day, employees perform best when they're treated as adults who are capable of understanding context. Take Rod for example. He’s an HR nightmare, but he only ever makes those crude and tasteless jokes out of earshot of context-impaired narcs!

 
 
 
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